Privacy Policy

We collect information to provide better services to our users. This includes:

• Personal Information: Full name, email address, mobile number, billing address, payment information (handled securely via Stripe)
• Device Information: Device model and OS, IP address, language preferences, eSIM compatibility status
• Usage Data: Pages visited on our website or app, time and duration of visits, referring URLs and clickstream data
• Location Data (with your consent): Country or region from which you access our services

Good to know

Payment information is handled securely via Stripe.

• Process eSIM and virtual number purchases
• Provide customer support and resolve issues
• Send confirmations, updates, and service-related messages
• Improve our website, app, and user experience
• Prevent fraud and unauthorized access
• Offer promotional content, only if you opt in

• Payment Processors: To securely handle payments (e.g., Stripe)
• Telecom Partners: To activate and manage your eSIM or virtual number
• Authorized Vendors: For analytics, customer support, or marketing (under strict confidentiality agreements)
• Legal Authorities: When required by law or legal process

We use cookies and similar technologies to:

• Remember your preferences
• Analyze traffic and site performance
• Improve security

You can control or disable cookies in your browser settings. However, doing so may impact your user experience.

We take your privacy seriously and implement:

• SSL encryption for all data transmissions
• Secure storage of sensitive information
• Access controls to restrict who can view or edit your data

Despite our best efforts, no system is 100% secure. We encourage you to use strong passwords and protect your login credentials.

Depending on your location, you may have the following rights:

• Access your personal data
• Correct or update your information
• Delete your data (subject to business or legal obligations)
• Object to certain uses of your data
• Withdraw consent at any time (e.g., for marketing)

To exercise any of these rights, email us at support@unlimitmobile.com.

We retain your data for as long as:

• Your account remains active
• Required to fulfill legal, tax, or regulatory obligations
• Necessary for legitimate business purposes

You may request account deletion, and we will remove all non-essential data upon verification.

When you delete your account, we will delete your personal data within 30 days, except for information we’re required to retain by law.

You can contact us at support@unlimitmobile.com to get your personal data deleted.

Deleting your data

Delete your account and your personal data is deleted within 30 days, except what we’re required by law to keep. Email support@unlimitmobile.com to ask.

As a global service provider, your data may be stored or processed in jurisdictions such as India, the United States, Canada, or the United Kingdom. We ensure adequate protection through secure data handling practices and compliance with applicable laws like GDPR and CCPA.

Our website and app may contain links to external sites. We are not responsible for their content, privacy policies, or data practices. We recommend reviewing their policies before engaging with them.

Our services are not intended for children under the age of 13 (or the equivalent minimum age in relevant jurisdictions). We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

Buying for someone under 18?

A parent or legal guardian completes the purchase and eKYC and is the account holder. See our Parental Consent & Guidelines.

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates your acceptance of the updated terms.

If you have questions or concerns about this Privacy Policy or your data, please reach out at support@unlimitmobile.com.